Opening Hours

(18:30 – 08:00 weekdays, all weekend and Bank Holidays)

If you are unwell in the evening, overnight or at the weekend, contact The NHS 111 service by dialling 111.

This service is for urgent medical situations and advice – if you, or a member of your family, become ill and you are concerned. It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

When you ring NHS 111 your call will go through to a UK call centre. A trained member of staff will answer the phone and take some details from you. They will then decide on the best option for you.  Depending on the seriousness of your condition, this might be:

• advice over the phone
• a visit to a local treatment centre
• a home visit by a nurse, doctor or paramedic

NHS 111 can give you general medical information 24 hours a day. Their trained nurses can provide you with expert health advice and reassurance any time of the day or night. Please call them on 111.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.